Who We Are:

TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge.  At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box thinking and relentless search for innovation.

What We Are Looking For:

As a TradeStation Internal Tools Administrator, you will specialize in migrating, configuration and supporting of Jira/Confluence and/or ServiceNow in the cloud and on-perm. You will assist in designing, planning, and implementing cloud solutions across these product stacks. You will help ensure we are responsive to demands, help troubleshooting issues and work with business owners and/or stakeholders to determine growth plans.

What You’ll Be Doing:

• Be the go-to resource for Jira/Confluence Software and/or ServiceNow
• Assist with the administration of Atlassian DevOps applications - Jira Software and Confluence
• Assist with the administration of ServiceNow ITSM modules
• Drive innovation by harnessing AI-powered capabilities — including virtual agents, predictive intelligence, and advanced automation — to transform how services are delivered and continuously improve user experience
• Interface with build and release Engineers on integration with the CI/CD stack
• Ensure application uptimes and best practices in application resiliency
• Assist with  infrastructure transformations and migrations by collaborating in the creation, implementation, and support of scalable, high-performing cloud solutions
• Collaborate with Business and Development teams to analyze their needs; create new Jira Software and ServiceNow projects, automation to provide tool usability, and drive adoption
• Regularly review existing systems and making recommendations for improvements
• Assist with automation workflows, business rules, and notifications

The Skills You Bring:

• Advanced knowledge of Jira/Confluence and/or ServiceNow setup and administration
• In-depth knowledge of JIRA searches, JQL, reporting capabilities, dashboards, and add-ons that expand their functionality, and workflows
• JavaScript programming language experience
• Must have proven experience as a ServiceNow administrator with a deep understanding of ServiceNow best practices
• Advanced skill in configuring and supporting ServiceNow

Minimum Qualifications:

• 3 years minimum experience in a Jira/Confluence and/or ServiceNow admin role
• Must be familiar with JIRA and Confluence admin Interface and admin functions, be able to perform all aspects of ownership and administration without supervision

Desired Qualifications:

• ServiceNow Certified Systems Administrator (preferred)

What We Offer:

• Collaborative work environment
• Competitive Salaries
• Yearly bonus
• Comprehensive benefits for you and your family starting Day 1
• Unlimited Paid Time Off
• Flexible working environment
• TradeStation Account employee benefits, as well as full access to trading education materials

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