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Global Operations Technician Senior in Heredia at TradeStation

Date Posted: 5/14/2019

Job Snapshot

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Job Description

The statements requested below are intended to describe the general nature and level of work being performed by the
employees assigned to this classification; they are not intended to be construed as an exhaustive list of all responsibilities.

Responsible for all operations activities during shift work, including guaranteeing software and
application upgrades based upon business requirements; manage the initial stages of all IT related
incidents and providing proactive enterprise wide monitoring of all systems, servers and applications
utilizing systems tools; and guaranteeing the availability and functionality of all systems and
applications. Work a technical leader for the team.

• Guarantee all established procedures related to operations at the Data Center are followed
• Properly complete daily procedures related to data center operation
• Work with remote technical staff at the data centers
• Complete all requested tasks by the SLA in your department
• Interact with vendors to guarantee functionality of all parts of the Data Center
• Participate on automation, software development or similar projects.
• Perform semi-complex web and other system upgrades
• Must be able to work holidays and overtime if needed

• Intermediate understanding of network concepts
• Intermediate understanding of the Microsoft Windows Operating System in a server
• Skilled in system and hardware integration
• Experience with PowerShell, Python or Rubin scripting is a plus.
• Linux knowledge is a plus

• Bachelor's Degree in Computer Science or Management Information Systems
• 3-5 years of experience supporting servers and applications is required
• An equivalent combination of education and related experience may also serve to meet these
minimum requirements