Receptionist/Branch Coordinator in Chicago, IL at TradeStation

Date Posted: 5/18/2021

Job Snapshot

Job Description

Receptionist/Branch Coordinator
Chicago, IL

TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge.  We have built a team of amazing people who work together in a high-performance culture to provide our clients with exceptional products and services.  We offer a collaborative and flexible work environment, competitive salaries, comprehensive benefits and a generous PTO policy.
We are seeking a Receptionist/Branch Coordinator to provide receptionist coverage and administrative support to the Chicago Branch Office which requires independent actions, customer service focus, and exceptional organizational and communication skills.  The position is responsible for answering and screening telephone calls, receiving and distributing mail for the branch and coordinating a variety of tasks for the branch. 
  • Assist in Security set up for new hires
  • Provide administrative support to the Branch Manager
  • Respond effectively to employee inquiries and requests via phone, in person or email
  • Schedule meetings; coordinate conference logistics. Answer and screen calls
  • Prepare agendas and meeting materials; make travel arrangements; prioritize and route mail
  • Prepare draft correspondence, summary reports, and documents for management
  • Provide administrative support to HR department, including word-processing, data entry, photocopying, and filing.
  • Responsible for processing invoices, expense forms and maintains HR Team attendance tracking/reporting
  • Support the office management function, including but not limited to, typing correspondence, reports and memos, maintaining computer-based and paper files, answering and screening telephone calls, opening/distributing mail for the office, sending/distributing faxes, maintaining first aid kit, ordering and maintaining kitchen supplies, and assisting with office meetings as needed
  • Coordinate logistics:  Maintain and order office supplies, fill-up fax, copier paper supplies
  • Assist HR in coordinating Employee Events
  • Oversee and maintain employee bulletin board system
  • Perform related duties as required
  • Ability to compose correspondence, relate to individuals at all levels using tact and good judgement, and maintain the utmost confidentiality
  • Possess strong analytical and organization skills, customer service focus, and leadership skills
  • Demonstrate executive support experience and have excellent oral and written communication skills, including English usage, spelling, punctuation, composition, and proofreading
  • Demonstrate computer proficiency using MS Office (Word, Excel, Access, PowerPoint), and Internet/e-mail
  • Ability to work as part of a team, be flexible, meet commitments in a fast-paced environment with frequent changes and interact and communicate diplomatically and professionally with a variety of constituents
  • Ability to work independently on diverse assignments and organize and prioritize workload to ensure multiple deadlines are met
  • Must be familiar with human resources procedures
  • College degree or equivalent
  • 2 - 3 years of relevant experience in reception and office coordination