Virtual US

#WeAreTradeStation

Who We Are:
TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge. At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box thinking and relentless search for innovation. 

What We Are Looking For:

The product team is seeking a talented and experienced Senior Manager of Product Operations /Unofficial Chief of Staff to support the product organization and facilitate cross-functional collaboration. This is a multifaceted role that requires a high degree of adaptability and strategic thinking.
The successful candidate will be a strategic thinker with excellent communication and collaboration skills, and a strong track record of leading and implementing process improvements. They will have the ability to support executive-level communication and decision-making and enjoy working in a fast-paced environment.

What You'll Be Doing:

• Leading as the subject matter expert and overseeing product operations to ensure efficient and effective processes across the product organization, including managing the product roadmap, backlog, and release cycles
• Functioning as an unofficial chief of staff to the product organization's leadership, supporting executive-level communication and decision-making
• Serving as a liaison between the product organization and other departments to facilitate cross-functional collaboration and alignment, working closely with engineering, design, marketing, and customer success teams
• Keeping track of objectives/KPIs and implementing robust processes/systems to improve performance and productivity; creating/maintaining supporting dashboards and driving team awareness/understanding of current performance, key drivers/issues, and priority gaps to close
• Ensuring information flow and decision-making processes are effective and efficient through significantly impacting product operations results.  Standardizing team communications and assisting with transmission of best-practices/knowledge-sharing amongst product teams and stakeholders
• Developing and implementing communication plans to drive alignment on mission, strategy, and goals, ensuring collaboration and engagement from key stakeholders within the business.
• Working with VP of Product to set agenda, coordinate follow-ups, and organize key team meetings, leadership meetings, leadership offsites, and All Hands
• Identifying and implementing systems, processes, and policies/controls to ensure scalable, efficient product org operations; managing product team tools (for road mapping, prototyping, etc.); seeking & destroying meeting bloat and maximizing ROI of team meeting time
• Leading or supporting a variety of ad-hoc initiatives critical to the company's mission
• Managing direct reports who will serve as a flexible staffing pool for the department

The Skills You Bring:

• Strong organizational and project management skills
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders at all levels of the organization
• Ability to think strategically and drive results through a data-driven approach
• Experience with product management methodologies, including agile development and product road mapping
• Familiarity with product development tools and technologies, such as JIRA, Trello, or Asana
• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights
• Leadership and team management experience, with the ability to motivate and inspire others
• Experience in operational management, including process improvement, systems implementation, and performance management
• Ability to operate in a fast-paced, dynamic environment, with the flexibility to adapt to changing priorities and requirements

Minimum Qualifications:

• 7+ years of experience in product operations, project management, or related fields.
• Excellent communication and presentation skills, with the ability to influence and build relationships with executive-level leaders
• Ability to balance strategic thinking with hands-on execution
• Familiarity with data analytics and visualization tools, and experience with performance metrics and reporting
• Strong analytical skills and experience with data-driven decision-making.
• Proven track record of successfully managing cross-functional projects and teams.
• Demonstrated ability to lead and implement process improvements.
• Bachelor's degree in business, engineering, or related field.
• Familiarity with product development processes, from ideation to launch and post-launch analysis

Desired Qualifications:

• Experience in a Chief of Staff or similar role, supporting executive-level communication and decision-making
• Experience in product management, with a deep understanding of product development processes and methodologies
• Advanced degree in business, engineering, or related field

What We Offer:

• Collaborative work environment
• Competitive Salaries
• Yearly bonus and generous 401k Plan (US Only)
• Comprehensive benefits for you and your family starting Day 1
• Unlimited Paid Time Off
• Flexible working environment
• TradeStation Account employee benefits, as well as full access to trading education materials
• Pay Range (US) $135-195K (Countries outside of the US have differing ranges in accordance with local labor markets)