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Sr. Manager Product Operations in Work From Home at TradeStation

Date Posted: 5/9/2023

Job Snapshot

Job Description

Who We Are:
TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge. At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box thinking and relentless search for innovation. 

What We Are Looking For:
The product team is seeking a talented and experienced Senior Manager of Product Operations /Unofficial Chief of Staff to support the product organization and facilitate cross-functional collaboration. This is a multifaceted role that requires a high degree of adaptability and strategic thinking.
The successful candidate will be a strategic thinker with excellent communication and collaboration skills, and a strong track record of leading and implementing process improvements. They will have the ability to support executive-level communication and decision-making and enjoy working in a fast-paced environment.

What You'll Be Doing:
  • Leading as the subject matter expert and overseeing product operations to ensure efficient and effective processes across the product organization, including managing the product roadmap, backlog, and release cycles
  • Functioning as an unofficial chief of staff to the product organization's leadership, supporting executive-level communication and decision-making
  • Serving as a liaison between the product organization and other departments to facilitate cross-functional collaboration and alignment, working closely with engineering, design, marketing, and customer success teams
  • Keeping track of objectives/KPIs and implementing robust processes/systems to improve performance and productivity; creating/maintaining supporting dashboards and driving team awareness/understanding of current performance, key drivers/issues, and priority gaps to close
  • Ensuring information flow and decision-making processes are effective and efficient through significantly impacting product operations results.  Standardizing team communications and assisting with transmission of best-practices/knowledge-sharing amongst product teams and stakeholders
  • Developing and implementing communication plans to drive alignment on mission, strategy, and goals, ensuring collaboration and engagement from key stakeholders within the business.
  • Working with VP of Product to set agenda, coordinate follow-ups, and organize key team meetings, leadership meetings, leadership offsites, and All Hands
  • Identifying and implementing systems, processes, and policies/controls to ensure scalable, efficient product org operations; managing product team tools (for road mapping, prototyping, etc.); seeking & destroying meeting bloat and maximizing ROI of team meeting time
  • Leading or supporting a variety of ad-hoc initiatives critical to the company's mission
  • Managing direct reports who will serve as a flexible staffing pool for the department
The Skills You Bring:
  • Strong organizational and project management skills
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders at all levels of the organization
  • Ability to think strategically and drive results through a data-driven approach
  • Experience with product management methodologies, including agile development and product road mapping
  • Familiarity with product development tools and technologies, such as JIRA, Trello, or Asana
  • Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights
  • Leadership and team management experience, with the ability to motivate and inspire others
  • Experience in operational management, including process improvement, systems implementation, and performance management
  • Ability to operate in a fast-paced, dynamic environment, with the flexibility to adapt to changing priorities and requirements
Minimum Qualifications:
  • 7+ years of experience in product operations, project management, or related fields.
  • Excellent communication and presentation skills, with the ability to influence and build relationships with executive-level leaders
  • Ability to balance strategic thinking with hands-on execution
  • Familiarity with data analytics and visualization tools, and experience with performance metrics and reporting
  • Strong analytical skills and experience with data-driven decision-making.
  • Proven track record of successfully managing cross-functional projects and teams.
  • Demonstrated ability to lead and implement process improvements.
  • Bachelor's degree in business, engineering, or related field.
  • Familiarity with product development processes, from ideation to launch and post-launch analysis
Desired Qualifications:
  • Experience in a Chief of Staff or similar role, supporting executive-level communication and decision-making
  • Experience in product management, with a deep understanding of product development processes and methodologies
  • Advanced degree in business, engineering, or related field
What We Offer:
  • Collaborative work environment
  • Competitive Salaries
  • Yearly bonus and generous 401k Plan (US Only)
  • Comprehensive benefits for you and your family starting Day 1
  • Unlimited Paid Time Off
  • Flexible working environment
  • TradeStation Account employee benefits, as well as full access to trading education materials
  • Pay Range (US) $135-195K (Countries outside of the US have differing ranges in accordance with local labor markets)
TradeStation provides equal employment opportunities to current and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, sexual orientation, age, pregnancy, disability, handicap, citizenship, veteran or marital status, or any other legally recognized status entitled to protection under federal, state, or local anti-discrimination laws.




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