Sr Product Manager, Client Applications in Work From Home at TradeStation

Date Posted: 9/19/2022

Job Snapshot

Job Description

Sr Product Manager, Client Applications
Virtual US
Who We Are:

TradeStation is an online brokerage firm looking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge. At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box thinking and relentless search for innovation.
What We Are Looking For:

We are seeking a Senior Product Manager to join our Customer Experience team. You will spearhead our roadmaps; assess and manage product designs; and understand, prioritize, and define customer needs for our trading applications and the complete customer journey. You will work closely with teams such as UX Design, Development, Sales, Operations, and Marketing to improve and perfect how our customers experience flows through our products.

This role reports to the Director of Product Management for Growth and Customer Experience. It is an ideal opportunity for someone who is excited to get their hands dirty to design and grow the next generation of digital fintech products in a fast-paced team. This person will have the unique opportunity to influence our overall product strategy and help shape the company's vision as we provide our customers with the best experience in the industry.

FLSA Classification (US Only): Exempt

What You’ll Be Doing:
  • Understand the company objectives and costs, customer needs, technology trends, and the competitive fintech landscape
  • Define product level objectives and key results to track the success of new features and product enhancements
  • Coordinate product roadmaps with business stakeholders, marketing, and product development teams to execute a go-to-market plan
  • Work closely with stakeholders, product managers and marketing managers to perfect marketing messages and product positioning
  • Spend time in the market with customers and vendors to understand opportunities or issues and find innovative solutions to differentiate and grow the product
  • Write detailed product requirements documents, project plans, and epics
  • Perform user acceptance testing for new product features to ensure that project requirements were implemented as requested
  • Measure the value of each deliverable and strive to constantly improve
The Expertise you have:

Passionate: You wake up in the morning ready to delight your customers. You are tuned into innovative market trends in fintech and technology that can improve their financial lives. You have a passion for user experience and exceeding your customers’ expectations. Teammates see you as someone that inspires action and advocates for simple, effective, and personalized product design and customer experience. To be successful you will need an entrepreneurial spirit, in addition to a quest for constant self-improvement, a thirst for learning, and intellectual curiosity.

Executer: We’re looking for someone who has a bias towards action. You are steadfast in your mission and persist when others would not. You seek clarity and simplification. You have a history of delivering products for which you are proud. Teammates see you as highly organized with the ability to prioritize and track multiple tasks to completion. To be successful you will need to think steps ahead and find pitfalls before they find you.

Truth-Seeker: You seek out data and customer insights to improve products and enhance the customer experience. You embrace critical feedback. You look to data to solve customer problems and weave it into a story to communicate it to others. Teammates see you as a clear and concise communicator and collaborator. To be successful you will need to be a data detective that investigates problems, finds market trends and new opportunities, and creates evidence-based solutions and products that attract customers.

Team Player: You are a people person. Teammates love working with you and you them. You can solicit feedback and assemble requirements from internal stakeholders and external customers. You are knowledgeable of product management roles, responsibilities, and best practices in an agile organization. This is an incredibly cross-functional role, and to be successful you will need to be as comfortable speaking with executives as with development teams.

The Skills You Bring:
  • Experience in product management or a business analyst role with a digital, high-growth consumer product
  • A history collaborating with engineers, data scientists, designers, marketing, and project managers
  • Have a strong grasp of user experience design best practices for desktop and mobile applications
  • A versatility for tactical focus as well as the ability to provide strategic mindset
  • Practical knowledge of the retail and/or institutional active trader market
  • Knowledge of stocks, options, futures, and crypto trading
Minimum Qualifications:
  • 7+ years' experience as a product manager, product owner, and/or business analyst
  • Past work on mobile applications, websites, web applications, and/or desktop software designed for active traders
  • Knowledge of equity options trading, with a history of building UI (User Interface) for options trading preferred
  • Bachelor's degree (Master's/MBA preferred)
What We Offer:
  • Collaborative work environment
  • Competitive Salaries
  • Yearly bonus and generous 401k plan
  • Comprehensive benefits for you and your family starting Day 1, including a Veterinary Discount Plan
  • Unlimited Paid Time Off
  • Flexible/remote working environment
  • TradeStation Account employee benefits, as well as full access to trading education materials