Global Operations Technician Senior in Heredia at TradeStation

Date Posted: 3/22/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Heredia
  • Job Type:
    Other
  • Experience:
    Not Specified
  • Date Posted:
    3/22/2018

Job Description

Global Operations Technician Senior
Heredia, CR

 
POSITION SUMMARY:
The Global Operations Technician Senior is responsible for all operations activities during shift work, including guaranteeing software and application upgrades based upon business requirements; managing the initial stages of all IT related incidents and providing proactive enterprise wide monitoring of all systems, servers and applications utilizing systems tools; and guaranteeing the availability and functionality of all systems and applications. This position will act as a technical leader for the team.
 
ESSENTIAL JOB FUNCTIONS:
  • Guarantee all established procedures related to operations at the data center are followed
  • Properly complete daily procedures related to data center operation
  • Work with remote technical staff at the data centers
  • Complete all requested tasks by the SLA in your department
  • Interact with vendors to guarantee functionality of all parts of the data center
  • Participate on automation, software development or similar projects
  • Perform semi-complex web and other system upgrades

KNOWLEDGE, SKILLS, & ABILITIES:
  • Intermediate understanding of network concepts
  • Intermediate understanding of the Microsoft Windows Operating System in a server environment
  • Skilled in system and hardware integration
  • Effective oral and written communications skills and knowledge of commonly used concepts, practices and procedures within networking and Microsoft Windows Operating Systems
  • Experience with scripting
  • Must be able to work holidays and overtime if needed

EDUCATION & EXPERIENCE:
  • Bachelor's Degree in Computer Science or Management Information Systems
  • 3-5 years of experience supporting servers and applications is required
  • A + and MCP Certifications are required
  • An equivalent combination of education and related experience may also serve to meet these minimum requirements