Global Operations Technician Senior in Heredia at TradeStation

Date Posted: 3/22/2018

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Job Description

Global Operations Technician Senior
Heredia, CR

The Global Operations Technician Senior is responsible for all operations activities during shift work, including guaranteeing software and application upgrades based upon business requirements; managing the initial stages of all IT related incidents and providing proactive enterprise wide monitoring of all systems, servers and applications utilizing systems tools; and guaranteeing the availability and functionality of all systems and applications. This position will act as a technical leader for the team.
  • Guarantee all established procedures related to operations at the data center are followed
  • Properly complete daily procedures related to data center operation
  • Work with remote technical staff at the data centers
  • Complete all requested tasks by the SLA in your department
  • Interact with vendors to guarantee functionality of all parts of the data center
  • Participate on automation, software development or similar projects
  • Perform semi-complex web and other system upgrades

  • Intermediate understanding of network concepts
  • Intermediate understanding of the Microsoft Windows Operating System in a server environment
  • Skilled in system and hardware integration
  • Effective oral and written communications skills and knowledge of commonly used concepts, practices and procedures within networking and Microsoft Windows Operating Systems
  • Experience with scripting
  • Must be able to work holidays and overtime if needed

  • Bachelor's Degree in Computer Science or Management Information Systems
  • 3-5 years of experience supporting servers and applications is required
  • A + and MCP Certifications are required
  • An equivalent combination of education and related experience may also serve to meet these minimum requirements