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Implementation Manager - China in Shenzhen at TradeStation

Date Posted: 1/1/2019

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:

Job Description

Overview:  TradeStation is looking for an energetic and motivated Implementation Manager (IM) who will serve as the bridge between the TradeStation team and our Partners in China, relying on skills in product management, relationship management and a strong understanding of technical concepts. The Implementation manager should have oral and written fluency in Mandarin Chinese and English.  Experience in China’s Equities and Futures financial markets is preferred.  Backend Market Data or Order Execution engineering experience is a plus.
Detailed Overview:  The Implementation Manager (IM) will be primarily responsible for the implementation of TradeStation products and services to partners, as well as the ongoing relationship. As an IM, you will work to identify, document and implement partner requirements for leveraging TradeStation products and services. The IM will collaborate with various TradeStation and Partner teams such as Product, Development, Operations, Sales, Marketing and Support, to deliver competitive and innovative products for business growth. You will act as the primary onsite resource, reporting to the Vice President of Partner Solutions & Strategy, to determine the client’s need for customizations, identify and propose mitigation of risks and provide estimates and timelines for making Partner relationships successful, timely and effective.  As an IM, you should be knowledgeable about the development process and possess adequate technical skills to closely interact with Development resources, in developing and releasing new products and enhancements.
  • Cultivates and manages strong, collaborative working relationships with partner resources and leaders
  • Collaborates with the Business team to evangelize the company product vision
  • Understands the needs of the Partners and their customers, tailoring the product and features to meet those needs
  • Is able to gain an understanding of all product deliverables, and convey that understanding to Partners
  • Assesses/evaluates partner requirements against scope of project, project plan, budget and schedule
  • Desire to strongly lead and interact with partners
  • Ensures Partner satisfaction
  • Responsible for managing client expectations
  • Must be able to manage multiple clients and projects/tasks simultaneously
  • Must have the ability to command a group of individuals in a room quickly and be assertive in a public environment
  • Clearly and tactfully articulate problems, resolutions, and provide recommendations in an understandable manner to both technical and non-technical audiences via telephone and video conferences, as well as in person
  • Able to recognize revenue opportunities and communicate them to the Business team
  • Assess business opportunities and participate in the crafting and coordination of business requirements for features or functions of the product
  • Possesses in-depth product, market and industry expertise
  • Monitors and reports product usage, performance and quality

Education & Specialized Training:
  • Fluency in English and Mandarin Chinese, both oral and written
  • Bachelor University degree in Engineering, Business, Finance or equivalent
  • Graduate University degree (Master’s or MBA), a plus
  • Background in or strong working knowledge of the local financial markets

Business Skills:
  • Change Management
  • Communication
  • Collaboration
  • Relationship Management
  • Customer Focus
  • Decision Making
  • Innovation
  • Learning Agility
  • Problem Solving
  • Process Improvement
  • Project Management
  • Results Orientation
  • Time/Priority Management
  • Critical Thinking

  • 3+ years’ experience as a Product Manager/Business Analyst/Consultant
  • Experience using TradeStation and EasyLanguage is a plus, otherwise for those with little/no experience, in-depth TradeStation and EasyLanguage training will be provided
  • Experience using analysis and trading products in China’s financial services industry
  • Knowledge of trading/securities industry concepts, practices and procedures
  • Engineering experience with backend Market Data or Order Execution systems is a plus
  • Familiarity with US financial markets is a plus

Work Location:
  • Primary: Shenzhen, China
  • Includes travel to other cities in China
  • Includes travel to United States for training
  • Requires evening availability for remote meetings with US Development team