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Director, Trading Experience - Active Trader Apps in Work From Home at TradeStation

Date Posted: 5/5/2023

Job Snapshot

Job Description

Who We Are:
TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge.  At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box thinking and relentless search for innovation.

What We Are Looking For:                                                                               
We are looking for a talented and experienced Director of Active Trading Experience to lead our Active Trader product offering and be our resident options specialist. In this role, you will be responsible for driving the trader experience for our active trader segment and be our options subject matter expert.  The role can evolve to manage a team of Product Managers.

You will be responsible for driving the strategy around our active trader tools and will need to organize and deliver an industry-leading active trader toolset. You must be able to understand the customer and be able to drive hard to replace a legacy and fragmented application suite with a modern, high-performance set of tools that will cater to the experienced active trader segment.

What You'll Be Doing:
  • Develop and implement product strategies that enhance the active trader customer experience, increase customer engagement and retention, and drive business growth and revenue
  • Conduct research to identify customer needs and pain points, and develop strategies to address the customer needs and to maximize the trading experience and ensure that the products have the most advanced trading tools in the industry
  • Work closely with cross-functional teams including design, engineering, marketing, and sales to define product requirements and ensure timely delivery of high-quality solutions
  • Develop and manage the product roadmap for the Active trader target segment, and prioritize features and enhancements based on customer feedback, business impact, and technical feasibility
  • Monitor and analyze key performance metrics such as trade volume, asset classes traded, trading tool adoption, and conversion rates; utilizing these metrics, make data-driven decisions to optimize the clients trading performance overall
  • Build and maintain relationships with customers and stakeholders to understand their evolving needs and ensure alignment between product strategy and business goals
  • Lead product launches and ensure successful adoption by customers through effective communication, documentation, and training
  • Stay up to date with industry trends, best practices, and emerging technologies related to the active trader segment, and leverage this knowledge to continuously improve our products
  • Actively research and analyze industry and technology trends, and the competitive landscape in the broker dealer space for trading and analysis tools
  • Communicate product vision, strategy, and progress to senior executives and stakeholders
The Skills You Bring:
  • Strong experience in product management, particularly in the financial services industry and with a focus on active traders and options trading
  • Subject matter expert on trading and specifically within multi-leg Options strategies
  • Passion for user experience and exceeding customers’ expectations
  • Demonstrated ability to understand the customer and identify opportunities to enhance the customer experience through innovative products, trading journeys, and premium services
  • Excellent at executing Product Management responsibilities and best practices in an agile organization
  • Ability to seek out data and customer insights to improve products and enhance the customer experience
  • An advocate for simple and effective product designs and customer experience
  • A passion for learning about innovative market trends in Fintech and technology
  • Highly organized with the ability to prioritize and track multiple tasks to successful completion
Minimum Qualifications:
  • Bachelor's degree in a relevant field, such as finance, economics, business, or engineering
  • 10+ years of experience in product management, with a focus on the active trader in the financial services industry
  • Extensive background trading Options, Futures, and Equities
  • Proven experience in the financial services industry, particularly in the broker-dealer space and with a focus on active traders and options trading
  • Successful track record of delivering successful products in a customer-focused environment
  • Excellent communication and interpersonal skills with the ability to build strong relationships and influence cross-functional teams
  • Ability to articulate complex product concepts to both technical and non-technical stakeholders
  • Excellent analytical and problem-solving skills, with the ability to synthesize complex data into actionable insights
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
Desired Qualifications:
  • Clear understanding of regulatory limitations and ensure that we stay compliant within the scope of our deliverables
  • Currently holding (or previously held) series 4, 7, 63, and 24 licenses
  • MBA or advanced degree in a relevant field
  • Experience working with VIP or high-value clients
  • Demonstrated success launching and scaling new products or features
  • Experience working in a startup or fast-paced, high-growth environment
  • Strong understanding of trading platforms, financial technology, and options trading specifically
What We Offer:
  • Collaborative work environment
  • Competitive Salaries
  • Yearly bonus and generous 401k plan
  • Comprehensive benefits for you and your family starting Day 1, including a Veterinary Discount Plan!
  • Unlimited Paid Time Off
  • Flexible working environment
  • TradeStation Account employee benefits, as well as full access to trading education materials
  • Pay Range (US) $190-250K (Countries outside of the US have differing ranges in accordance with local labor markets)

TradeStation provides equal employment opportunities to current and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, sexual orientation, age, pregnancy, disability, handicap, citizenship, veteran or marital status, or any other legally recognized status entitled to protection under federal, state, or local anti-discrimination laws.